With our support you will be living safe and free of care!

A recommendation of John Kosmalla, TV Architect

Also known through the show.

Your Advantages

A Contact Person
Fast Emergency Support
No Door to Door Cash Payment

Our Services

A nationwide service-network
24/7 Support with our 2800 service partners
Complete assumption of costs through us

The home accident and breakdown cover: All Services for your overview

Simply choose between comfort or premium membership for living free of care in your own home.

Comfort Membership

49,00 €

annually*

Key Loss

If you lost the key to your apartment, if you shut yourself out by mistake or if the key broke off, the ROLAND accident and breakdown cover insurance will organize a proper specialist company. This company will open the door and secure the apartment – if necessary – by using a provisional lock.

Pipe Obstruction

If the drain pipe of your bathtub, your shower tray, your sink, your toilet or a floor drain in your apartment is blocked, the ROLAND Schutzbrief-Versicherung will organize a pipe cleaning company which will professionally remove the obstruction.

Water Line Troubles

If the drain pipe of your bathtub, your shower tray, your sink, your toilet or a floor drain in your apartment is blocked, the ROLAND Schutzbrief-Versicherung will organize a pipe cleaning company which will professionally remove the obstruction.

Power Failure

If the electrical installation in your apartment malfunctions, the ROLAND Schutzbrief-Versicherung will organize an electrical installation company which will repair the damage.

*2 emergency operations per year, in each case up to max. 300 €.

Premium Membership

79,00 €

annually**

Key Loss

If you lost the key to your apartment, if you shut yourself out by mistake or if the key broke off, the ROLAND accident and breakdown cover insurance will organize a proper specialist company. This company will open the door and secure the apartment – if necessary – by using a provisional lock.

Pipe Obstruction

If the drain pipe of your bathtub, your shower tray, your sink, your toilet or a floor drain in your apartment is blocked, the ROLAND Schutzbrief-Versicherung will organize a pipe cleaning company which will professionally remove the obstruction.

Water Line Troubles

If the drain pipe of your bathtub, your shower tray, your sink, your toilet or a floor drain in your apartment is blocked, the ROLAND Schutzbrief-Versicherung will organize a pipe cleaning company which will professionally remove the obstruction.

Power Failure

If the electrical installation in your apartment malfunctions, the ROLAND Schutzbrief-Versicherung will organize an electrical installation company which will repair the damage.

Provision Of An Emergency Heating System

If the heating system in your apartment malfunctions and in case the installer is unable to directly repair the damage – for example due to missing replacement parts – the ROLAND Schutzbrief-Versicherung will provide up to three adequate lent heating devices for you.

Data Recovery In Case Of Data Loss

If you’re unable to access data which is stored on the hard drive of your PC or laptop due to hardware damages or destructive virus programs and your data must be secured, the ROLAND Schutzbrief-Versicherung arranges the data recovery.

Pest Control

In case there are pests inside your apartment which must be professionally eliminated, the ROLAND Schutzbrief-Versicherung will organize a specialist company. Pests include roaches of any kind, rats, mice, moths, ants and silverfish.

Childcare In Emergency Cases

If you’re unexpectedly unable to take care of children under the age of 16 who live in your apartment due to an accident, the referral to a hospital or death and if there’s no other insured person available to take care either, the ROLAND Schutzbrief-Versicherung will organize a childcare within the Federal Republic of Germany. The care will – if possible – take place in your apartment – as long as someone – for example a relative – is able to take on the childcare – a period of 48 hours at longest.

Accomodation Of Pets

If you’re unable to take care of your pet due to an accident or the referral to a hospital, the ROLAND Schutzbrief-Versicherung will organize the accomodation of the pet in a boarding establishment for pets or an animal shelter. The accomodation refers to dogs, cats, rabbits, birds and small domestic animals.

Removal Of Wasp’s Nests Or Similar

If there are any active wasp’s, hornet’s or bees‘ nests within the area of your apartment, the ROLAND Schutzbrief-Versicherung will organize a specialist company which will remove the nests and rehouse these animals.

Installation Of A House Emergency Call System

If you’re in the need of a house emergency call system due to a limitation of your physical or mental capability, the ROLAND Schutzbrief-Versicherung will organize the installation of such a system for your apartment.

**3 emergency operations per year, in each case up to max. 500 €.

Not convinced yet?

Both memberships offer the following services additionally to our assistance services.

Security Check
As a member of the home assistance services, there’s a possibility of checking your home concerning suitable measures of burglary protection for free.
Construction Law Service
Construction Law Service: As a building owner you’re always on the safe side with our construction law service.
Advisory Services Over The Phone
Advisory services over the phone: As a member of the home assistance services you’re receiving quick and uncomplicated support.

With finovation and The Home Helpers you are able to feel like you’re at home.

Did we catch your interest or are there any further questions?

Please contact us at any time!

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